Warranty
WARRANTY RULES
Ensure to scroll through and read the Warranty Rules before completing the Retail or OEM/Dealership registration.
The form cannot be completed without Acknowledging the Warranty Rules.
TST TPMS 3-YEAR WARRANTY
We warrant that all products that we sell will be free from defects in design, materials, and workmanship for a period of three years. If any of our products fail during the three-year warranty period, then we will replace the product free of charge.
WARRANTY REGISTRATION
In order to qualify for warranty coverage, you must register your product with us by sending proof of purchase (indicating the date and location of purchase) to us within thirty (30) days after purchase. If you do not register with us, then we may decline warranty coverage in our sole discretion.
HOW TO MAKE A WARRANTY CLAIM
If you are having trouble with any TST Product, please contact customer support at (770) 889-9102 or support@tsttruck.com for assistance. If we cannot get your product to perform to our standards, we may issue an RMA so that you can return the product to TST. Products must be returned in appropriate packing materials to avoid damage in shipping, include a brief description of the issue you are having and the RMA number must be visible on the write up. Shipping to TST must be PRE-PAID and insured. The shipping address is: TST Customer Service, RMA #, 4323 Interstate Way, San Antonio, TX 78219. PLEASE ALLOW UP TO SEVEN BUSINESS DAYS FOR US TO TEST YOUR WARRANTY RETURN ITEMS WARRANTY LIMITATIONS This product warranty applies only to the original purchaser of the product for the vehicle on which it was originally installed and applies only to genuine TST parts.
This warranty coverage only applies to those products that have been properly assembled, installed, used and maintained as described in applicable TST publications. This warranty does not cover products used off highway. The warranty does not and will not cover any product or component thereof which fails, malfunctions or is damaged, or reasonably appears to us to have failed, malfunctioned or damaged, as a result of (i) improper installation, modification, repair, or combination with any system(s) or device(s) which are inconsistent with a statement by an authorized TST representative or with advertised uses of the products; (ii) accident, abuse or improper use; or (iii) improper or insufficient maintenance. Replacement parts provided under warranty are not separately warranted, but simply inherit the remainder of the product warranty. Returned products become the property of TST.
Failure to comply with the foregoing warranty limitations may void the warranty or disqualify you from warranty coverage. GENERAL TERMS EXCEPT AS EXPRESSLY SET FORTH HEREIN, TRUCK SYSTEM TECHNOLOGIES, INC. (“TST”) MAKES NO REPRESENTATIONS OR WARRANTIES, WHETHER EXPRESS OR IMPLIED, REGARDING ANY PRODUCT, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR ANY PARTICULAR PURPOSE. THIS WARRANTY STATEMENT CONTAINS YOUR SOLE REMEDY FOR BREACH OF THE WARRANTY SET FORTH HEREIN.
TST will have no obligation to you or any party claiming through you with respect to the repair or replacement of any product which fails after warranty expiration. TST will not be responsible for any incidental or consequential damages arising out of any warranty claim. THESE LIMITED WARRANTIES DO NOT PROVIDE COMPENSATION FOR LOSS OF TIME, LOSS OF USE OF VEHICLE, INCONVENIENCE OR CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of incidental or consequential damages, so this exclusion may not apply to you. THE WARRANTIES ON THIS PAGE GIVE YOU SPECIFIC LEGAL RIGHTS, YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE. This is the entire agreement between TST and the original purchaser about product warranty, and no TST employee or dealer is authorized to make any additional warranty on behalf of TST. This agreement allocates the responsibilities for product failure between TST and the original purchaser.